Trico Centre For Family Wellness - Calgary, Alberta

chelsea K.

My family visited the pool for the first time in December and were really impressed with the professionalism of the lifeguards! As a former aquatic manager myself I was really impressed with their rule enforcement, scanning and identification of hazards. We had a nice visit and will definitely come back.

Josh M.

Nice facility to play men’s league hockey. However on arena 1 at the bench doors the surface on the ground is similar to a hard plastic. It’s very slippery in skates. Slipped getting out the door as I went to push off. There’s also screws poking out of that surface by the blue line door.

The other teams goalie wiped out getting into their door as well

Jamie P.

Swimming lesson review: I've never been impressed with them, but we continue to bring our children here since it's close to home and give them experience in the water. Your child will not get repetition of any exercise they ask them to perform which makes it extremely difficult for a child to practice and get better at skills. They do 1 skill and move on to the next for the entire lesson with no repetition. If you are comfortable with them having an experience in the water then sign them up but if your child struggles with swimming don't expect these lessons to help your child get better.

Les S.

Trico Centre is an amazing value and a wonderful supportive space for staying active and keeping fit. I love the gym, the staff, the pool, the rinks, the many free with membership fitness classes at a very reasonable (best comparable) monthly membership price! Thank you!

Edna N.

In 2021, I did a few drop in fitness sessions but it wasn’t long before I knew I had to join as a member. The friendly staff set the tone for the atmosphere at Trico and this immediately made me feel welcomed into the community. I soon discovered that it wasn’t only staff who were friendly, but the helpful gym-goers were too. I had a warm sense of camaraderie when they introduced themselves and invited me to join them for coffee in the Senior’s Room upstairs after Gentle Fitness class. There is a real sense of community and camaraderie. When I joined Trico, I was a 270 pound over weight woman, terribly unfit, with no core strength and poor balance. I recall being out of breath going up a few steps and not being able to stand long due to lower back pain caused by arthritis but thankfully core strength has remedied the issue. Thanks to Trico, today I am over 100 pounds lighter, balance is much improved, core strength is obviously better, no shortness of breath and I no longer take blood pressure medication. There is so much I love about Trico; the variety of fitness classes, the instructors, the gym area with state of the art equipment, socializing and making new friends, the contests that give the incentive to try out new classes and gym equipment with the bonus of winning prizes. What is there not to like? Joining Trico is the best thing I have ever joined. If I had not, I probably would still be 270 pounds and terribly unfit because working out has given me the desire to try to eat healthier too. Due to my joining Trico, a family member and a friend decided to join also. I have often said I don’t think I could ever quit Trico and I have no desire to do so.

Mary A.

There are so many reasons I love my gym membership at Trico. A large variety of classes 7 days a week, excellent facilities and equipment, knowledgeable instructors, cheerful front desk staff, lively atmosphere, great value, easy online class booking ... ⭐⭐⭐⭐⭐

Danielle M.

The lifeguards are a bunch of kids on a power trip. We tried to take our family and babies swimming after SLC was closed for maintenance. “Go wet your hair in the shower before you get in” (I said I didn’t want to get my hair wet - basically told I have to). “Go put your baby push car in the locker room”. Then they completely ignored my daughter trying to ask for a floaty toy and when they finally acknowledged her they said no. We tried to take a picture of the baby in the pool (no one else was in the shot) and they said we can’t. We will not be returning.

Kateryna S.

My child had a terrible Customer service experience at Trico. They didn’t refund 157CAD for not providing swimming classes.

Previously, we participated in swimming classes through the City of Calgary and Repsol, and we never had a situation like right now when the issue happened. We always received refunds or had our classes rescheduled to the next available session.

However, at Trico, we didn't receive email reminders like we usually do from other organizations—no reminder one week before the class or the day before. I contacted the Trico Customer Service on the day of class and asked for support. However, I got no answer and no refund.

Furthermore, Trico refused to reschedule our class, even though there were plenty of openings.

My family, children, and friends will never return to Trico because of this negative experience. I would advise against registering for Trico classes as the organization does not support families in need.