Backyard Leisure - Lethbridge, Alberta

Brittany C.

These guys are amazing! I bought my house with a beachcomber hot tub 10 years ago from them. In 2022 we had a leak and I thought it was done for. Called now back yard leisure they crawled under the deck my hot tubs in they were able to hoist it out with the tools, fixed it and put it back in all for a low cost. The hot tub is still running to this day. The other week we decided to buy I bigger hot tub that someone was selling as it wasn’t working and leaking. I called these guys thinking it might be a loss or cost me a lot. Within a hour they had it running and the leak stopped. They are going to order some new parts and check back tomorrow with how it’s working but I’m beyond impressed once again. Thank you!!

Dan &. K. N.

Our experience with Backyard Leisure was exceptional. The sales team provided fantastic recommendations, helping us choose the perfect hot tub and patio furniture for our backyard.

Delivery and installation were seamless, with the team being professional and efficient. They were friendly, knowledgeable, and took the time to answer all our questions, ensuring we felt confident in operating and maintaining our new hot tub.

The customer service at Backyard Leisure was top-notch. They consistently went above and beyond to make sure we had everything we needed, even providing recommendations for service providers to assist with the electrical setup.

Overall, Backyard Leisure is a fantastic choice for hot tubs, patio furniture, and whatever you might need to turn your backyard into a retreat. Their friendly and knowledgeable staff, combined with their high-quality products, make them a go-to for all your backyard leisure needs. Highly recommend!

Patricia B.

Rick from Backyard Leisure Hottubs came out to service our older hot tub in Beaver Mines and we were more than satisfied with his knowledge and thoroughness. Felt he went above and beyond what you get nowadays from service calls!

robert L.

I had a warranty repair done to the outside of my new Beachcomber hot tub. There had been some shipping damage to the casing. I called Beachcomber and they sent this company to do the repairs. I couldn’t be any happier. These guys are courteous and timely and best of all, know what they’re doing. Steve gave my hot tub a thorough going over. Fixed the damage like new, and by the time he left I knew ten times more about caring for my hot tub than I did before. I’d highly recommend this company to do any work on a hot tub or pool. Well done Steven.

Jesus C.

Everyone we dealt with was friendly and easy to work with from weighing options, to the delivery and set up team. Aside from a long wait, everything with our purchase was smooth. We love our hot tub and are confident that the staff at backyard leisure will be there to support us with any questions along the way.

Connie

Thanks to Rev at Backyard Leisure for his help in the purchase of my new hot tub! The team that brought it and set it up were absolutely fantastic! Colin and Zach not only set it up but spent time explaining the maintenance and features for my beautiful tub! Can’t wait to relax and enjoy it! I highly recommend Backyard Leisure and their great staff!

Eva N.

Service here is phenomenal.
The man that helped us KNOWS what he’s doing and talking about and also seems to have a passion for his job which shows in his work.
Thank you so much for you patience as new owners of a hot tub.
Y’all’s make each of your customers feel important and prioritized and like there are no stupid questions.
Thanks again!

Myca D.

Highly highly recommend Backyard Leisure!
They have genuine care for their customers, and not just for a sale. That was very clear. Would recommend to anyone, for sure. 10/10. 5 stars. All the thumbs up. Great people!