LI
2/5
The facility is very nice if only employees followed the posted schedule and rules themselves and for others and if the "experienced" ladies at the front desk could be just a little friendly. Perhaps take a lesson from the boys?
1. Sensory swim - people having loud conversations and non-sensory music played too loud; in essence you are lucky if you actually get to experience the sensory swim. Could it be that one can expect a spa like atmosphere on account of music played for instance?
2.Lane swim - posted times are ignored. If there's a swimming class, the teams are allowed to take up your lane swim time interfering with your schedule and enjoyment. I have also experienced others criss-crossing the lane I was swimming in that was away from the swim class.
Employees connect their own cellphone to the speaker system creating a loud disco atmosphere in effect pushing you to leave while the employees are having a ball shadow dancing at the head of the pool. ?
These are my observations as I am a true believer that posted schedules and posted swim quality are there for a reason and perhaps not to be ignored.
Perhaps don't post if you cannot deliver. If this had been my first such experience I would have increased the rating. Realizing that this is ongoing a change would be nice.