Chateau Motel - Edmonton, Alberta

Isabel M.

Séjour de deux nuits. Lits confortables, cuisinette et salle de bain propres. Pas de couverts pour la cuisinette mais les casseroles, grille pain et bouilloire sont appréciés. Proximité des grands axes pour pouvoir bouger. Rapport qualité prix excellent !

melanie O.

Sale comme c'est pas possible. Les oreilles sentent mauvais, les murs et les mobilier sont sale. Le couvre lit était tâché..le pire endroit où j'ai dormi de ma vie....

Alexandre P. A.

I saw a syringe on the ground then it go right in my finger.... Worst poor motel I’ve never seen
La femme à la réception m’a clairement envoyé promener j’ai jamais vue des propriétaires aussi disgracieux.. Je recommande a personne

Paul

AVOID AT ALL COSTS

The negative reviews are not an exaggeration. It is the worst possible place you can stay. The room was horrid and the person at the front desk was worse. They do not care about you or their rooms.

I changed my mind about staying shortly after seeing the room. The person at the front desk was quick to resort to lies and deception when I asked for a refund. She told me they gave me the last room and had to deny other customers because I took it -- despite the completely empty parking lot and numerous rooms available to book. She would mutter insults under her breath while giving any reason to deny a refund, such as the fact I moved the mattress and used the soap.

I've stayed in much nicer places for cheaper - to the point that I would consider this place a scam. This is not a budget option because it is not livable.

The owners maintain the rooms and property at a less than minimum level. Any repair work or "renovation" to the room was clearly rushed by unskilled people. The level of detail the "cleaners" have is zero - stains, hair, or dust on everything - from the toilet to the tub to the sheets and floors. Every surface, lightswitch, and drawer is absolutely filthy. Shoes stay on. Don't touch anything. Check mattress for bugs. Wash your hands. Parts of the room look like they have not been washed in 50 years. Window screen is slashed. If I am not kept awake by the idea of someone breaking in then I will be by the idea of bed bugs.

It is hard to describe just how filthy, sketchy, and scammy this place feels. The vibe is off before you even finish parking. In the end I got less than half the room fee back and left before I got some kind of infection. It was that bad.

Just don't ever go here and you will be better off guaranteed.

Lisa O.

The one jacuzzi room was ok. Needs better housekeeping windows are crap. Could see outside. When door was closed. Needs some love and attention. I will not be going back there 😞

Akin G.

I don’t even know where to begin. We booked one of the larger, cleaner rooms advertised on their website about a month in advance. However, just a few hours before our arrival, we received a call from the staff informing us that no rooms were available. After some negotiation, we managed to secure a room for around the same price—approximately $400 for two nights.

As soon as we walked in, my girlfriend was brought to tears. The room was in not in good condition. The carpet, bed, bathroom, and walls were all stained. The room itself was ridiculously small. To make matters worse, I found a drawer in the desk with a book shredded to pieces. The extent of the stains is even worse in person than what my camera could capture. This is by far the sketchiest and most disgusting motel I have ever stayed in. I would strongly advise against staying here.

Otto S. A.

My expirience on this place was great, I guess for 1 night is perfect, 70 buck for a room with a mini kitchen on it is excellent, it's a 2 start motel what else can u expect! To be honest I am very happy with it, it was clean, the lady at the front desk was nice, plenty of parking spots, yes the rooms are not perfect but everything works, ac, tv, hot water, mattress was good. Happy with it. Very convenient location if you want to stay out of downtown,you will be right by the highway.

Chelsea B.

Rude staff, like horribly rude. Manager bangs on your door randomly. If you ask for toilet paper [ as there was none In the room ] they act like you asked for there first born. Dirty and I know it's a cheap motel but its still 130 a night ,and ive stayed in alot that were 2 stars but more like 5 stars compared to this one.
Owner won't let use AC as it burns out the motel? and tells you how to turn down the heat instead [heat was already off and duh ]
Manager( or owner) was so rude and aggressive we left without even going in to the office to get our deposit back. Definitely would not recommend this place even to my worst enemy.