The Loyalist Inn & Suites Shelburne - Shelburne, Nova Scotia

Fred C.

We stayed here for basketball provincials and were pleasantly surprised. The staff was incredibly friendly and inviting. The rooms were clean, modern, and comfortable. In truth, I'd come back here to stay again just because of the exceptional staff alone.

54dwightl

Made prepaid reservation for two nights but had to cancel four days out. Left a voice mail, two emails, and had three conversations with various staff members to ensure cancellation. I was ensured that my prepayment would be reimbursed with each conversation. It took 6 days since I cancelled my reservation to have my credit card reimbursed. It's a hit or miss trying to reach any hotel representative. Avoid this place as they are not forth coming with any customer service.

heet B.

I had an amazing stay! The rooms were spotless and comfortable, and the overall atmosphere was so relaxing. The location was perfect. I would definitely recommend this hotel to anyone looking for a great experience!

Katherine A.

Needed a last minute late night booking and they really came through.
Put us up in the "apartment" at no extra cost and were great at getting us taken care of.

Jenny C.

I had no issues during my stay. It’s self check-in similar to an Airbnb. The inn is newly renovated and my room was clean. Safety wasn’t a concern, I was more worried that it may be haunted; I stayed during off season so it was really quiet. I used the wifi for hours at night and no complaints.

Nadine R.

Easy self-check-in procedure, some of the most fun free snacks I've seen in a hotel, and super soft sheets. I didn't spend any time in them but the common areas were lovely too.

Bruce H.

We had planned and paid for two nights. We left the very next morning after the first night and moved on to Yarmouth. As one reviewer put it, this inn might have worked in the 1920s, but not today. I should have paid more attention to the fact that the email I received said there was usually no one on-site. My wife and I found the fact that there was no on-site staff very disconcerting. For me, personally, this lack of staff demonstrated a lack of belief in the property by the owners. It is really just an expensive rooming house. Oddly, the main floor is or was a pub/restaurant that now sits there with no one around, rather a bit too creepy for my tastes.

About our room, it wasn't too bad. It had a fully updated bathroom, and it looked nice. However, the room had an odor. It was very distinctive. My wife described it as an old building smell. This odor gave me a headache throughout the night.

I cannot, in good conscience, recommend this inn.

Jim S.

More dust and dirt. No onsite service. Could not even use the pillows due to what looked like blood and vomit stains. Bed sheets were covering in hair and looked like someone had already slept in it. Also bathroom layout is awful with the sliding door being installed backwards. The 2 small child size bags of chips and and pack of cookies. Made me feel very luxurios as ate them with my cup of black kirkland coffee because there was no creme. Steer clear from this place if possible.