London Drugs - Delta, British Columbia

Mubarak B.

I was there today in a rush and as I approached the cashier. She was very rude. I left without a receipt because it was just bodywash. And without saying anything. I was in a rush and she shouted your welcome as I exited the doors. She was the native cashier with glasses. I’ll be using the self checkout next time. I’m done with them.

Orit B.

I ordered a few products online and I am super impressed by the speed and method of delivery. It arrived in less than 2 days with Door Dash with a nice thank you note from the Ladner Store. Even more impressive than Amazon.
Well done LD in Ladner. And by the way the prices of those products were the cheapest among all stores in our area!
👍👏

J T.

0 star for the pharmacy if possible.
Prescription sent by my Dr. 10 days ago, went there still not ready for pick up, was told to phone ahead in order to avoid wait, this is the 2nd time this has happened to me in 3 months, no apology and even told by this south Asian employee at pharmacy, that I am welcome to go somewhere else. Horrible customer service.

Debra E.

ELECTRONICS Department

A shout out to Richard from London Drugs Ladner who installed our new television. He was personable, organized, efficient and an excellent clear communicator.

He walked us through the new operating system and quickly helped us gain access to additional subscriptions like Amazon prime Netflix etc.

We have previously purchased electronics through dedicated electronics stores but were pleasantly surprised how London drugs Ladner’s electronics department, and especially Richard exceeded our expectations across the board.

Kim W.

I just want to give a shout-out to VISHAL in the electronics dept of the Ladner LD - he handled a phone call from me and when I came in to get his assistance with my phone, he found me the solution I needed super quick. My phone wasn't allowing the charger to enter the charging port so Vishal showed me the charging pads and found one that would work in my car! I thought I was in for a major headache but he gave me an immediate solution that had me back on the road within minutes. Thank you Vishal! ;o)

cecilia L.

I have been shopping at the Ladner London Drugs for more than 30 years, and it is sad seeing the customer services have been deteriorating. Like the other negative comments here on the Pharmacy department, yes, my experience with my medications in the last couple of times were time-consuming. However, my experience today (not with the Pharmacy) was the worst, and I feel that I have to post it here, and hope that the Management and Staff will improve, and be aware of what Customer Services are. Today, I want to buy a pack of gel pens, some of them are on sale, but the price on the one that I want was not clear; I did try to figure it out myself but in vain. Then, I saw this young London Drugs guy on the next aisle, I asked if he could scan the price for me, he said he couldn't and told me to go to the customer service in the front; I went over there, there were at least 3 or 4 ladies working, after a bit of lining up, I walked over to the younger one (Magen) whom I didn't see a customer in front of her, I asked if she could just scan the price of the pack of gel pens for me, she told me with a blank face that she couldn't help me, and told me to find some one with a scanner (in a rude voice). How come it was sooooo difficult just to get the correct price of a product at this London Drugs?
In the end, a lady at the Beauty department scan the price for me ..... I want to buy pens but could only get the correct price from someone at the Beauty section, can you believe it

Danielle

Good size London Drugs. Busy pharmacy but helpful, knowledgeable pharmacists that make it worth the wait.

Josh H.

Jack P. Was super helpful and informative and pleasant helping me and a young client ! Awesome guy !