Gigi's Gourmet Gyros and Gelato - Summerland, British Columbia

JessandJoss

We are usually very happy about going here. However yesterday around 4pm, we left disappointed with the way the lady staff spoke down to an elderly lady and ignored her for too long after she orders a poutine. We sat to talk to the elderly lady and she was so sweet. She left with zero meal after telling staff she was hungry! After I went to ask for a spoon, because the baby threw the last one on the floor, I was met with attitude! I found myself apologizing? I hope this staff member could be let go so we can continue enjoying this wonderful little spot! I’ll definitely not go in if she’s working! What a shame!!!!

Tami La Mirande

So impressed to see vegan and gluten free options. I had the vegan mint chocolate chip, it was just delicious! So many options too, I had a hard time choosing!
I would have given 5 stars for 'atmosphere' but I felt uncomfortable witnessing the way management was addressing the younger employees, as we felt very satisfied with the service we received from them.

Ken Manweiler

Right in the heart of downtown. Great little patio area to sit, especially if you brought your pup! Many flavours and very yummy! Always friendly staff.

Matt Carnell

Stood in line for 30 minutes just to give up. Have never seen more than one staff memeber on shift at a time, felt horrible for the single employee that was absolutely drowning in orders. Management only ever staffs one person at a time for some reason...
If there's more than two customers in the building, don't go unless you're prepared to wait 30+ minutes for food, ice cream, etc. Hopefully they bring in a second staff member to fix this issue, otherwise, won't be back as it's too long of a wait. (Lunch hours 12pm - 4pm)

Hellene Kozak

When for the gelato and it did not disappoint, it was so hard to choose a flavour ?. The serving are HUGE so don’t underestimate what you are getting. The cups get filled with a big heap on top. The gelato is light and airy and the sorbetto is very delicious!

Robert Reeves

This is a lovely spot for a summer break. There's lots of seating, inside and out, and some days, there's a real neighborhood vibe going on. Downtown Summerland needed this.

The star attraction is, of course, the gelato, and they do it proud. Huge daily selection of flavors, from classic to way out there. Sample a bunch before you choose. They come in one, two, and three scoop tubs, but be warned, the portions are huge. It is better to ask for a selection of half scoops so you don't miss out or pig out.

PS: the limoncello flavor is not to be missed.

Laurie N Frank Kouwenhoven

Mmmm the blood orange sorbetto is amazing!!! Not as impressed with the bubble tea though. I had a taro milk bubble tea and the use slushy ice which dilutes the drink . So it was flavourless. If the owner sees this review I suggest offering the bubble teas with or without the slushy ice.
UPDATE: We returned again to get some of their delicious sorbetto and I tried the bubble tea again. This time it was much better.

Dawn Mabee

Wasn't very impressed by the lack of customer service. Three people were working and yet none were helping the people in line.
I think one was being trained but to leave us all waiting while ignoring the customers, jobs were not being allocated efficiently.
Would have been better to deal with the line first and then return to training.
I saw a couple people leaving unhappy.

I would recommend sticking to the gelato, seems a bit of a gong show for anything else on the menu. The gelato was nice once we got it. I liked that you can get a couple flavors in one cup and lots of vegan choices.