Reign Medispa - Richmond, British Columbia

Elizabeth L.

I came in for a massage and left feeling completely refreshed and wonderful. From the moment I walked in, the customer service was warm and welcoming. Rahim, the owner, is incredibly friendly and makes you feel comfortable right away! He explained everything clearly, including the convenience of direct billing, which made the process so easy. The overall experience exceeded my expectations, and I’m already looking forward to my next visit

Theo S.

I had an incredible RMT session at Reign Medispa. From the moment I walked in, the atmosphere was calm and welcoming. The therapist was professional, attentive, and really took the time to understand my needs. The massage itself was both relaxing and therapeutic. I left feeling refreshed, with noticeable relief in my tension areas. The space is clean, modern, and very comfortable. I’ll definitely be coming back and would highly recommend Reign Medispa to anyone looking for quality care and a great overall experience.

Rosinda R.

I had such a great experience at this massage clinic! The staff are super friendly and welcoming, which made me feel comfortable right away. The treatments are professional and relaxing, and I really appreciated that they offer direct billing—it makes everything so much easier. Highly recommended if you’re looking for a place that truly cares about their clients!

Maria F. S.

I wanted to treat myself to a facial for my birthday. I started looking for a Spa but was not quite satisfied by the places I found. I came across Reign Medispa and I'm so glad I did. From the moment I walked in I knew this was the place.

The space is very inviting and provides a level of calmness difficult to describe, it's best to experience it yourself. I was greeted by Ella and Rahim, they were so welcoming and friendly. I took me only a few minutes to see how passionate Rahim is about wellness and self-careThe consultation with Ella was superb, she provided me with all the information not just about the products, but most importantly about my skin type and services that meet my needs. I wanted to do the microneedling but due to time constraints I couldnt do it so I chose the Oxygeneo Revive treatment and I was blown away by the treatment and the result. Suffices to say I booked the microneedling for the next day.

There are no words to describe how happy I am about finding Reign Medispa and how satisfied I am with the results of the fist Oxygeneo treatment. So all I can say is book an appointment and treat yourself to the most excellent level of care!

Serena V.

I am so impressed with this med spa. Amazing customer service and very profession. What I value most is how knowledgable everyone there is. I’m a health professional, and I must say I was extremely impressed the knowledge everyone had on the procedures, products, and all of the ingredients. And to top it off the prices were so reasonable. I have been to places in Vancouver and I would definitely say that I would prefer to travel to Richmond specifically for this place. Thank-you for your amazing service, professionalism, and advice.

The H. W. V.

The spa is beautiful, luxurious and calming. I’m in love with how they carry my favourite skincare line “Celavive” and vitamins from USANA. I went to see Fatima, the Registered Holistic Nutritionist and highly recommend you see her.

I found that Fatima had a very professional manner, and understood my needs and goals during the initial review and then the follow up appointment. She was straight to the point and explained certain aspects if I needed more information.

The information that she presented was concise and I believe she used all the tools and evaluation methods to effectively to support me and improve my overall health. I now have more energy and working towards my goal of gaining more muscle mass.

Her food recommendations and recipes were very helpful and I have implemented them in my day to day routine.
I would definitely recommend her to my friends, family and colleagues
Tony

Elaine Y.

I've been getting Massage Therapy Treatments and Facial Laser Removal treatments from Reign Medispa, and I am quite satisfied with my experience. I would recommend this place to anyone!

A few points that keep me coming back:
- Flexibility in scheduling: I am not sure how other spas are, but I've found Reign pretty accommodating when it comes to scheduling appointments. It's allowed me to fit in appointments that would otherwise interfere with my work schedule, which I really appreciate.
- Customer Service: Viola (Registered Massage Therapist) and Ivanna (Laser technician) are always ensuring I am comfortable and offering me water (stay hydrated!). Both are friendly and professional.
- Facility: The facility is clean and welcoming. One time I was visiting and they had an issue with an odor coming from another business closeby; they quickly brought it up with the building and I don't recall smelling it the next time I was there. This shows me they take care of their space.

In terms of the treatments themselves:
Massage Therapy:
I've had Viola as my Registered Massage Therapist for a few years now even before she started at Reign. I had an experience with one other RMT before Viola and it wasn't very good, and I was almost turned off of RMTs. Viola on the otherhand is very knowledgeable and thorough in what she does. I like how she checks in at the beginning of each session to confirm focus points for the appointment and will sometimes give suggestions for stretches or exercises. She is also very good at applying strong pressure where needed. I would highly recommend her!

Laser Hair Removal:
I've only had 2 sessions so far for my upper lip and my chin. I haven't gotten the results I am aiming to achieve just yet as it is early, but my experience with the treatment has been positive. The treatment doesn't hurt and Ivanna is knowledgeable and gentle. One thing I did wish I knew was to stop any skincare with active ingredients before treatment. Not sure if I just missed the memo somewhere, but I didn't know until after my first treatment. I didn't have any ill effects and I know now for future appointments. I look forward to having more appointments with her.

Eventually they are going to provide headspa treatments and I am looking forward to trying those when they become available.

Celeste C.

I loved my experience at Reign Medispa. I had microneedling done by Ivanna and she was wonderful. Very knowledgeable, experienced, and kind.
The procedure was not painful at all and I had very little redness afterwards.
The owner, Rahim, was very helpful and friendly. They both genuinely care about their clients and have lots of tips and advice so you have a successful outcome. I will definitely be coming back.