Best Western Plus Fort Saskatchewan Inn & Suites - Fort Saskatchewan, Alberta

Guillaume B.

J'avais débuté avec un léger couac, mais le service est à votre écoute, et j'ai retrouvé entière satisfaction. De plus, bien situé pour son Fresh Market et autres commodités qui se trouvent à quelques pas.

Moussa M.

Good place to stay ! Close to lot services

Marisa S.

I've had good experiences with Best Western, but this one was sadly not one of them. The location is convenient - grocery store, gas station, and restaurants nearby. The parking lot is spacious, but not well lit in the evening. The breakfast was okay ... but some of the food was a bit sketchy (color was off) and there was a staff member that kept yelling, very loudly, a countdown clock to when breakfast was over & they wouldn't be restocking things - this started an hour before breakfast was ending, which seemed like over kill. The coffee machine was good - several different choices for morning brew. Some things that particularly sucked: the pool deck was dirty, and the hot tub was colder than the pool water. The sauna seemed to be in working order. You normally would need a key card to access the pool area, but it wasn't working. We let the front desk know, and they responded with, "Oh yeah, it hasn't worked in forever. Just YANK on the door really hard, and you can get in." That seems super safe & secure, lol. Our room smelled like smoke. the front desk didn't seem to care and insisted they didn't have another room for us to change to. As one of us was allergic, this made for an uncomfortable couple of nights. The beds were hard, not comfy. The room had a mini fridge, microwave, coffee maker, etc - the standard accommodations. The TV didn't work at first, and the front desk said that no one could come look at it until the morning. The next day, there was still no one to come look at it ... we ended up buying a cord from the grocery store to hook up the TV correctly. The front desk said the TVs were just recently replaced/upgraded, and the installation was not complete. That was a major bummer and annoyance. I consider myself a patient person (go with the flow) and a fair reviewer, so it's not easy to get a 1-star review from me. This hotel put a damper on our weekend, and I wouldn't stay here again.

Lyn H.

Got stuck between selling and picking up keys to new place. Arrived late evening and was out early. Slept well, loved the hot tub and service was friendly and courteous. Was a no fuss stay in a great hotel I'd 100% stay again but we live down the road so...

karin N.

We definitely enjoyed exploring this little town and checking out the thrift stores here. It’s just a short drive from Edmonton. The hotel was nice, and my husband and I appreciated the hot tub and having it to ourselves for the evening. Very relaxing, and the pool area also had a Sauna!

Shawn K.

I left my original review below but I wanted to update this because the hotel management did the best they could to make this situation right. We were given a room for Friday night at no cost to makeup for Thursday however we had to move to another room for our next two nights. Not a huge deal, but it meant packing all our stuff up in the vehicle while we did tourist stuff which can be risky. Both rooms we were in were clean, the showers were great and the breakfast was hot. The staff was very friendly and accommodating during our stay. In the end we are happy things worked out for the weekend, and I would book here again without hesitation based on the quality of this hotel. However, if I am to have any delays in travel or if I'm planning to check I late, I will ensure I call to triple verify my reservation.

Straight one star for this place. I booked and paid for my room 5+ months ago for a concert trip. Day of check in my room was cancelled by hotel staff and given away while I was travelling to the hotel, no notice or reason was provided. When I arrived and tried to check in, I was advised that there were no rooms available and even though I reserved 5+ months ago my room was given away mere hours before I arrived. Given the Metallica concert this weekend, no other hotels were available in or around the Edmonton area. Likely my last time trusting Best Western as I sleep in my car for the weekend I looked forward to for so long.

Rhonda M.

Normally, I would have given a 5 star. This time, when we stayed there, I was disappointed with the breakfast. The scrambled eggs were truly green/black and should have been tossed. I was going to have an omelet station until I witnessed the guy cooking them walk away and sneeze into his hands and then wipe his nose on his hand and walk back to the cooking station and continue to cook.

Corbin M.

I recently stayed at the Best Western Plus and had a good experience overall. While my room had a slight hint of smoke, the rest of my stay was pleasant. The hotel was clean and well-maintained. The breakfast area was particularly impressive, featuring a nice omelette station that made for a great start to the day. The staff were friendly and attentive, ensuring a comfortable stay. Additionally, the location was convenient, making it easy to explore the surrounding area.