Best Western The Westerly Hotel - Courtenay, British Columbia

thadde

Personnel très accueillant dans cet hôtel BW. Chambre très confortable, suffisamment insonorisée par rapport à la circulation environnante. Petit-déjeuner sur place très pratique. Petite salle de sport et piscine intérieure agréables.

Y5666SCnicolasp

L'accueil était agréable et la chambre confortable. Seul bémol, le repas du soir. 30 minutes d'attente avant d'être servi alors que le restaurant n'était pas plein. Manifestement les cuisiniers étaient débordés.

brunodiver

pas silencieux car un pont métallique est à côté de l'hotel et on entend les voitures et les camions passés non loin toute la nuit.||bon accueil. ||chambre spacieuse et propre.

Marie-Eve D.

karthik S.

I had a wonderful stay, and I’d like to give special appreciation to RAGHAV at reception. From the moment I arrived, he was welcoming, attentive, and exceptionally patient. He answered all my questions with a smile and went above and beyond to make sure everything was perfect for my stay. His professionalism and friendly demeanor truly made my experience outstanding. Raghav’s help and dedication reflect the highest level of service—thank you for making my stay so comfortable and enjoyable.

John M. (.

Spotty, buffet breakfast. No elevator to second floor. Stairs from garage to lobby. This hotel shows signs of deterioration and is overdue for a serious renovation.
In the plus side, the rooms are clean and quiet and the ventilation system works well. There are some king rooms that do have elevator access.
The price does not reflect the current status of this property. A few more dollars provides a much better experience at the hotel across the street.

Laura B.

The room was clean. The staff member that checked us out was very friendly and it was fun that we had to do a double take because he looks so much like Jack Black!
The website should have some notes about the inadequate parking. There are only a few spots for the hotel that were above ground, the rest were underground. Which wouldn't have been an issue if they had made a note of the height restriction. We have a roof rack so it made it quite difficult when we had to park because of the limited spaces above ground. We would have gone with a different hotel.
Only half of us went back for breakfast after the 1st day because it was terrible. We were pretty sure the sausages were deep fried, the bacon was sopping with grease, the eggs had zero taste and a weird texture, among other things.
It is in a very convenient location.

Brandy F.

My family of four are moving from Alberta to Comox. We booked a pet friendly room, for a 4 night stay. We have been travelling for the last 2 days with no service, 2 children and pets. My husband received and email asking us to phone and confirm a pet friendly room. And stated in the email it’s on a first come first serve basis. We don’t catch the ferry to the island until the absolute last sail time, and wouldn’t arrive in the valley until sometime around 2 AM! I called the hotel to confirm, a pet friendly room is reserved for us. To be told no, and the front desk told me to put my dog in a doggy daycare. Umm pardon me, but also what doggy daycare is open at 2 AM! This is absolutely unacceptable! We have nothing but a suitcase and our pets with us, and can’t access the home we are moving into until Monday. I will never ever book with this hotel again, and will not recommend it to any one of my family or friends if they come out to the island to visit us. Thankfully another hotel was able to accommodate us for the next couple of days, so we have somewhere to go when we arrive.