Horizon Inn & Oishi Japanese Restaurant - Valleyview, Alberta

MATHIEU G.

Propriétaire de cet hôtel et de l’HORIZON INN 2, cette chaîne est incontestablement irresponsable. Ils ne mettent pas à jour les sites et ils ne préviennent pas quand le motel est fermé.
La ville quant à elle ne mérite aucun détour.

Michelle M.

Booked 2 rooms, one had a leaky tap. The shower had no water pressure. Musky smell, pillows are horrible. It’s not a very accommodating hotel. We went to a wedding, which we got home around 11pm, needed a full night sleep before driving home, so slept till 8am, but the free breakfast closes at 9am. So no time to enjoy that. Should be open to at least 10am like most hotels. Additionally booking the hotel on Expedia doesn’t mention at all that you need a credit card. One of the main reason we booked there was to pay a $200 deposit per room. The front desk said it is on there but we tripled checked all the fee sections, additional fees section. Unless it’s in like the fine print policy, we didn’t see this anywhere. Saying they only accept credit cards should be plainly shown in the reservation page. Luckily I was able to borrow a families card but a huge hassle.

Brandy N.

Well, this hotel is definitely a three star hotel. I would suggest bringing your own dishes. I would suggest bringing your own towels. The towels are very small. They don't smell that great but they are clean, they just don't use any fabric softener or bleach. They did make sure that I had fresh towels daily, and the bed was comfortable. The ladies at the front desk are friendly and very considerate. My back door stopped working due to the cold. You can get breakfast for free every day at the restaurant. I have not had the breakfast, but people say it's good. I would say if they wanted to improve the hotel.They definitely need to renovate an update the rooms. They also advertise a hot tub, which doesn't work.But isn't that the case with all hotels. I would say it was satisfactory and met the purpose of being there for working.

T B.

I was in the horizon 2. It's the section not fixed up, yet
,,but still good. My bed was extremely comfy, and the pillows were great.only a couple of things. There is too much gap along my door, and there are no screens in faucets. It would've been nice to be able to open my patio door. Good note,you receive a coupon each day for breakfast as well as a coupon for lunch or dinner to the Japanese restaurant, and the internet was reliable and fast.the price for the room was really good. I believe the more people that stay there, the more things can be improved . This can be the best place in town. I'm definitely going there when I'm back in valleyveiw.

Riley B.

This was an amazing stay - the manager Jin was extremely helpful and drove us in his personal car to and from the airport when we were stranded.
Exceptional customer service and extremely comfy beds.

dodgeman1973

This hotel needs a lot of maintenance. Door to room hard to open and close. Door handle on bathroom about to fall off. Cleaning staff missed the used kleenex behind night table on floor. The breakfast supplied at the restaurant was really good. TV channels were mostly snowy,hard to watch

Tyanna T.

I recently stayed at this hotel for a week, and it was by far the worst experience I’ve ever had. From the moment I walked in, it was clear that cleanliness was not a priority. There was mud left on the ground in my room, and the housekeeping staff rarely cleaned during my entire stay.

The bedding was absolutely unacceptable—dirty sheets with stains, and to make matters worse, I found blood on my pillowcase. The white shower curtain was stained brown, which was beyond disgusting.

The overall hygiene standards of this hotel are non-existent. If you care at all about cleanliness, do yourself a favor and stay far away from this place.

LFC G.

I had a fantastic stay at Horizon Inn in Valleyview! The motel is very nice, clean, and comfortable, making it a great place to rest after a long day. The staff was extremely helpful and always available to assist with any issues or requests, providing top notch service with a friendly attitude.

The onsite restaurant was another highlight, absolutely amazing food with a great selection of dishes. The staff there was also very respectful and attentive, ensuring a pleasant dining experience.