Natural Springs Spa - Fairmont Hot Springs, British Columbia

Adresse: 5225 Fairmont Resort Rd, Fairmont Hot Springs, BC V0B 1L1, Canada.
Téléphone: 2503456007.
Site web: fairmonthotsprings.com.
Spécialités: Spa, Institut de massages, Complexe hôtelier.
Autres données d'intérêt: Entrée accessible en fauteuil roulant, Parking accessible en fauteuil roulant, Toilettes accessibles en fauteuil roulant, Toilettes.
Avis : Cette entreprise a 24 avis sur Google My Business.
Avis moyen: 4.1/5.

Emplacement de Natural Springs Spa

Le Natural Springs Spa, situé à l'adresse 5225 Fairmont Resort Rd, Fairmont Hot Springs, BC V0B 1L1, Canada, est un endroit idéal pour se relaxer et prendre soin de soi. Avec un téléphone facilement joignable, +1 2503456007, et un site web complet fairmonthotsprings.com, cet établissement offre un accès facile aux informations importantes.

Le Natural Springs Spa est réputé pour ses spécialités, qui incluent un spa, un institut de massages et un complexe hôtelier. Que vous cherchiez un massage thérapeutique, un soin du visage relaxant ou une escapade romantique à l'hôtel, ce lieu a tout pour plaire. Les installations sont adaptées pour les personnes à mobilité réduite, avec des entrées, des places de parking et des toilettes accessibles en fauteuil roulant.

Avec 24 avis sur Google My Business et une moyenne de 4.1/5, il est clair que les clients apprécient leurs expériences au Natural Springs Spa. Les commentaires mentionnent le professionnalisme du personnel, la propreté des installations et l'efficacité des traitements.

Afin de profiter pleinement de votre visite, il est recommandé de réserver un traitement à l'avance sur le site web. Vous pourrez ainsi sélectionner le soin qui vous convient le mieux et vous assurer que vous disposerez du temps nécessaire pour en profiter pleinement.

Avis de Natural Springs Spa

Natural Springs Spa - Fairmont Hot Springs, British Columbia
Dawn Wusk
5/5

My friend and I had pedicures done by Casey and the entire experience was great! Casey was very professional, knowledgeable and the pedicures were well done. Casey did everything to ensure we were comfortable and enjoyed the entire experience! Highly recommend the spa with Casey.

Natural Springs Spa - Fairmont Hot Springs, British Columbia
Miranda McLellan
1/5

Don't bother calling if you're pregnant. Basically none of their services are safe. For the few that are (Mani, Pedi, facial) I was told on the phone that they do not make any specials accommodations to help with comfort (lying on back etc.) I honestly felt like they were telling me not to come. There's a great place in Invermere called Fusion that is far more kind and welcoming to pregnant people.

Natural Springs Spa - Fairmont Hot Springs, British Columbia
Germaine Fletcher
5/5

Guys you wont have a regret checking this spot out, its definitely one of the best hot spring experiences, and guess what, you can finally dive in a hot spring, how amazing?

Natural Springs Spa - Fairmont Hot Springs, British Columbia
Natasha Guillot
1/5

I called ahead to inquire on accessing the pools if we booked a few appointments (the pools are not open to the public) and was told it would be no problem if we were purchasing spa services. My step daughter and I arrived and were greeted by a rather curt front desk person (working AM of December 16). This is not a spa but rather a retail space in the corner of the front lobby. It is not inviting, welcoming or calming.
When I inquired about using the pools, I was told that we did not purchase enough to gain access (and this was delivered in a manner that made us both feel like we were trying to get away with something). I was not pleased. There was absolutely no one else at this spa and the resort was practically empty (and this was not mentioned on the phone when I called ahead). As there was only one staff, I had to wait my turn. As I mulled over the terrible service and lack of access to the facilities, I returned to the spa to pay for my step daughter's massage ($82 for 30 minutes with a non certified person?!)and I cancelled my mud wrap (which I discovered was WELL over $100). The front desk person was once again curt, but I truly did not care at this point.
I was sincerely disappointed in the complete lack of effort to make our experience enjoyable. The prices of the spa services are not exactly affordable so you would think they would go above and beyond to make your experience as wonderful as possible - not treat you like a criminal when you ask to use the pool. Please do not waste your money here!

Natural Springs Spa - Fairmont Hot Springs, British Columbia
Tammy Shrigley
5/5

With making a last minute decision for a close get a way I decided to book 1 night and 1 spa treatment at the spa ….. the staff both at the hotel and spa were absolutely amazing !! Recieved very personalized and attentive treatment , I felt like I was the only guest there ! Will absolutely return again very soon !!! Thank you Nancy and Holly for making me feel so comfortable!

Natural Springs Spa - Fairmont Hot Springs, British Columbia
Hannah Dobson
1/5

Received a manicure and pedicure from Dawn at the spa and from the beginning was disappointed. I was very excited to show her a small design that I wanted and she rudely stated "I am a nail painter not a nail artist". While getting my nails painting there was no divider place between us and with mask being worn, she coughed directly on my hand she was painting and made no effort to cover her mouth. While painting my toe nails did the exact same thing again. I was truly disgusted by this behavior since I was paying a large amount. I barely received a smile from her through out the whole 2 hour appointment, and she was very prying about scars on my body that made me uncomfortable. When she did try to make conversation, I explain I was getting my nails done for Calgary Stampede since I have never been before and her response "You have to be stupid for wanting to go there" and continued "It is so stupid to go to Stampede" all because the lines are too long for her. As a paying customer, I should not have been called stupid and dealt with what I did. I will not be recommending this place to anyone and hope to see better service the in the future.

Natural Springs Spa - Fairmont Hot Springs, British Columbia
Sean Peacock
5/5

Bought a package for my wife for her birthday. She was extremely pleased with the massage, facial and pedicure. She’s already talking about making this an annual pilgrimage.
Thank you to the staff who were polite, pleasant and professional.

Natural Springs Spa - Fairmont Hot Springs, British Columbia
Jasmine Smith
1/5

I called multiple times and they never answered their phone. Left messages and they never called back. After checking prices I realized that they are actually really expensive and I'm glad I couldn't get booked lol. Try elevation spa in radium. It was awesome!

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