Rhino Coffee House Langford - Victoria, British Columbia

Bénédicte

Un choix de thé basique, pour accompagner mon Buffalo wrapp… un wrapp très bourratif qui aurait pu être amélioré par des rondelles de tomates.. certes la taille est généreuse mais le poulet pané le rend vraiment sec…
Bref je ne l’ai pas terminé.. les tables extérieures n’étaient pas très propres lors de mon passage…

Gina M.

I’ve always been a huge fan of Rhono’s apple fritters—they used to be something special. I even pre-ordered a batch to treat my staff, expecting the same delicious fritters I remembered. But when I opened the box for our meeting, I was really disappointed to find they’d completely changed. What we got looked and tasted like average grocery store fritters, not the Rhono’s quality I was excited to share. I messaged to ask about the change but never got a response, which added to the letdown. Really hoping they bring the originals back.

Renee L.

I haven’t been here in some time as I found the food quality lacking and overpriced, but thought I would give it another try. Huge mistake. I ordered a simple veggie wrap (vegetables and hummus) which was far from complicated. The first bite was extremely salty and spicy. When I looked to see what I bit into it was orange and there really was little visible vegetables nor hummus. I had taken it to go and was so shocked how bad it was that I went right back. I was told it was the “yams”, which was not on the ingredients listed. The yams could best be described as a rub you would put on meat before barbecuing. Ridiculous amount of salt and spice. They offered to make another and leave out the yam which I agreed to. The second one didn’t have yam and certainly did not have much of the other ingredients, although could find the hummus this time. And they put it in the panini press (both times!) which wilted the “greens” and cucumber that I could see in it. Where were the tomato, onion and peppers The first time I had avocado, the second time I didn’t? I am not sure if the cooks can’t follow a list of ingredients or they have not received ample training but I won’t make the mistake of going there again.

Jenn A. D. C.

I went and got two breakfast wraps and it took thirty minutes for my order. Would have been nice to have a heads up that the kitchen is behind. We saw people order after us get their meal before us. I was underwhelmed my the wrap. It was not good. Probably will pnly come back for donuts in the future.

Ryan D.

We were excited to try this place out after having the one in Tofino a few years ago. Everything was pretty underwhelming. The coffee wasn’t great - the espresso was watery and bitter, not rich and creamy like a proper shot should be. My wife received an iced coffee instead of the hot caramel macchiato that she ordered.
The music was so loud, we couldn’t hear each other across the table from one another. The baristas were overly loud and irritating.
Sorry, won’t be back. There are too many great places to go. Looks like many others have given them a second chance only to be disappointed a second time.

Nghia N.

Nice place especially staffs and pricy . One thing that i totally i feel uncomfortable that is washroom. Staying about 2 hours and found it opened all the time. Just a blinder or curtian can solve the problem.

Ricky C.

Ordered a cortado and a flat white and was handed FULL 12- and 16-ounce drinks; definitely a bit perplexing. The donut at least was pretty good. Wouldn't get coffee here again.

K S.

I gave them a second chance, but they failed badly.

My first visit was shortly after they opened. I was genuinely excited to try them out, especially after having a great latte in Tofino. I ordered a matcha latte, but it turned out to be the worst I’ve ever had—and I say that as someone Japanese who knows green tea well. The matcha was low quality and extremely watered down. I politely asked if they could remake it with less water, but the barista rolled her eyes at me and handed back the same drink without any changes. I declined and left, saying “no thank you.”

After quite some time, I decided to give them another try—this time avoiding the matcha. I ordered a different drink, and they didn’t ask what kind of milk I preferred. Assuming whole milk (as most good local cafés use by default), I was surprised to see the barista using 2%. I asked if she could use whole milk instead, and she flatly said no. Even Starbucks offers whole milk as an option.

I considered canceling my order but decided to go through with it. Then I overheard the barista whispering to another staff member about me, saying “she wasn’t happy with 2% milk,” to which the other replied, “seriously?”—all while I was standing right there. They probably thought I couldn’t hear them over the machine noise, but I did. It felt incredibly unprofessional and rude to be talked about like that in front of me. I left saying, “sorry for being picky.”

The drink, needless to say, wasn’t great. As others have mentioned, the espresso is too sour and doesn’t pair well with milk or caramel, and there’s no richness in the milk either.

I can see them expanding rapidly, but honestly, they’re going downhill. I won’t be trying Rhino again.