Sherwood Restaurant And Catering - Brantford, Ontario

rich W.

I just spent 35 minutes sitting at my table, read an entire newspaper and was never served my breakfast order!
I had to remind the server to bring me a coffee as well!

The server asked me if I had ordered breakfast to which I replied “yes, with you 30 minutes ago” to which she said, oh I will order it again for you to go!

The managers excuse was that they were changing staff with zero apology and no suggestion of comping a meal!

That’s 35 minutes of my life I won’t get back and most likely the worst restaurant experience I’ve ever had in my 60 years.

Can’t recommend the food because I DIDN’T RECEIVE IT and would never recommend this place to anyone.The servers all nattered on about nothing and I leave still hungry!

What a disgrace!

Stick T. T. S. M. P.

Had a pleasant experience at this place. Always a fan if the name. Our waitress Lee was great . food was really good .had the fish and chips done to perfection. Loved the gravy and the portions were large. Good fries. I love the old 80s diner feel and look. Prices are good for the amount of food you get.. parking is a little tight but all in all good.. will be back.

Craig R.

Awsome restaurant. We loved our food, prices where very good. Lots of seating. Has a nice classic diner feeling, tables where very clean. This will be somewhere we will always continue to eat. Its a must try.

Sonya S.

I have been dining at the Sherwood for many years as it is a favorite of my parents. Our most recent experience was Thanksgiving when we had a fabulous turkey dinner with all the fixings for a great price. Food and value are consistently great, which explains why it is such a busy place.

I very much appreciate how the servers are always looking out for my parents when they dine there. ♥️

Troy N.

I ate here fairly often, but that will end now.
I reserved a particular table for the breakfast buffet. When my wife and I got there, the table was in use. I was told the poeple at the table were regulars and had been there since 8 pm (my reservation was for 10am and it was 10:01am). This was an obvious lie since they were still eating and nowhere near done. People don't eat for 2 hours.
My wife overheard a discussion amongst some staff about the situation before a manager (I presume) came to apologize and said the people at our reserved tabe were regulars and they expected them to be gone by then. That's much more believable, and understandable, and she sounded sincere. But the worker with red-dyed hair and glasses kept giving my wife dirty looks, which didn't create a pleasant atmosphere.
The worst part was that 30 minutes after we were seated, our waitress, who was not friendly as usual (she's served us many times), came and asked how I'd be paying. I never asked for the check, and still had food on my plate! I said that I'd pay with debit when we are ready to go. She left and came back with the debt machine within seconds. I thought, "Okay, I can pay now, but I don't have to leave right away because it's an all-you-can-eat buffet." I'd only gone up twice, so it wasn't over-eating. But as I was paying, she picked up my plate AND MY FORK. The plate, okay, because you have to get a clean plate when you go back to the buffet, but the fork you re-use. That was as clear as it gets the we were being ushered out.
There's two side to every story, but I can assure you, we were not rude, and did not make a scene, although most people would have been much more upset than we were. We were annoyed, and let that be known be the greeter, and that was all.
That treatment was completely uncalled for and inexcusable.

The food was good. The price is good. The atmosphere would have been good were it not for the treatment we received. And clearly, the service was the worst I've ever experienced. Beside getting ushered out, we were also ignored and had to request a coffee refill, because she wasn't offering.

Barron C. T. (. T.

The Sherwood has all the feels of a classic local diner. It possesess that antique interior and homey ambience.

Food was good, but nothing exceptional. The Eggs Benedict could have been a little bit runnier. On a better note, an order of their Friar Tuck's Breakfast $16.99 has very generous servings and should be more than enough for a breakfast meal.

Service at the restaurant was a little off. There was only 1 person waiting on tables, and as a result you would often find yourself having to wait to be attended to. Arriving at the restaurant, we had to wait for quite a while before we were escorted to our seats. During the dining time itself, other than bringing our food orders to our table there was only 1 time we were checked up on and that was for a coffee refill.

Lastly, our server was a little too much chatty and smart-mouthed which may not be appreciated by all diners. There is a wide range of customer personalities, and some diners may just want to dine and dash and avoid small talk.

Danilo B. (.

Delicious breakfast and such friendly staff.

The food was cooked well and definitely one of the best breakfast platter I’ve had.

Jen H.

I preordered Thanksgiving dinner, and they did not disappoint. A family of 4 which came with plenty of leftovers was priced fairly at $95. Placing the order over the phone was a breeze as the lady who took my order was able to communicate smoothly and efficiently. Upon pick up, I was greeted with a smile and the lady even knew who I was and what I was picking up. She was very pleasant and made an effort to strike up a conversation which tells me that the environment is very welcoming and homely. I can’t wait to go back for some more good homemade eats!