Solara Hot Tubs & Patio (Beachcomber Hot Tubs & Patio) - Sherwood Park, Alberta

maggie

We had the best experience with Solara hot tub and spas in Sherwood Park. Lisa helped us and was so informative when we were just looking and was very knowledgable about any questions or concerns we might’ve had. She made sure that we had all the information that we needed to make sure that the hot tub would fit where we wanted it to. The Hot tub came in less than two weeks after we ordered it and the delivery guys were absolutely amazing and they were very accommodating and worked around our schedule to make sure that we got the tub as soon as possible. Lisa walked us through every bit of preparation for the hot tub to having it delivered to helping us put the chemicals in and get all the levels where they needed to be and showed us what to do for the upkeep and what we need to put in throughout the year. She even gave us her personal cell phone in case we had any questions or concerns in case the store was closed. This is the best service we can honestly say we have had and we would recommend 110% to anyone who is in the market for a hot tub to go to the Sherwood Park store. All the staff were so helpful and friendly Lisa especially!!!! Thank you for everything.

Tara G.

Wonderful hot tub and the whole process of the sale, delivery, education and follow up was excellent. Lisa went above and beyond and we definitely recommend Solara!

M&M

Lisa @Solara in Sherwood Park was amazing! As a first time hot tub buyer she made the process easy and informative! She consistently followed up and kept me informed after the rub was ordered as well as provided information for fantastic companies to build my pad and look after the electrical. After the tub arrived she came to my home for a personal tutorial on how to use the chemicals and tub operations, which I definitely appreciated!! All around amazing service and would highly recommend to anyone!

Mitchel M.

We purchased a hot tub from Solera and dealt with Kelly. It was nice to put a face to a name as I’d been on their mailing list for a while. We decided to go with a small tub to see how much use we get out of it before going for something a bit more luxurious. We decided on the Beachcomber 009 and really enjoy it. Kelly has been great help, very personable and is always there if I have any questions at all. Lisa is also great to deal with and always shares a laugh! We will continue to visit the store to stock up on supplies and upgrade one day. Thanks for making the dream come true!

Colin V.

Kelly and the team at Solara were nothing short of incredible. We purchased a hot tub from them shortly prior to Christmas. Kelly was thorough, professional and always available to assist and answer any questions we had, even taking calls late at evening during the holidays.

If anyone was looking for a hot tub, I would recommend Kelly and his team before anybody else.

Elite D. C.

Thank you for always taking such great care of us! Keeping the water safe for the pups to continue to have fun takes is very important to us & we love that you are dedicated to helping us help the dogs in our community stay fit & have fun. We always appreciate your guidance & advice each time we come in!

Stephanie S.

We inherited a hot tub when we bought our place a few years ago. Solara (Beachcomber then) became our go-to place for service and supplies. Having no previous tub experience, the staff at Solara were very helpful in getting us started. We have used their service department, have our water tested, and buy all of our care products from them. This past weekend they had their fall sale and I bought a couple things. I realized a few days later that I needed more product but the promotion had ended. Kelly was kind enough to extend the promotion for me, saving me quite a bit. Kelly and the staff are always friendly and ready to lend a helping hand!

JESSICA P.

Great customer service by Kelly! He went the extra mile by staying late to accommodate us at purchase, answering any questions and problem solving along the way over the phone, as well as doing free water tests. Definitely recommend Solaris