Sugaring & Massage Spalon - Mississauga - Mississauga, Ontario

Sarvesh Thakur

I came for a deep tissue massage with Florence.
I had an exceptional experience with Florence. From the moment I walked in, her professionalism and warm demeanor put me at ease. Her technique was both skilled and intuitive, addressing my areas of tension with precision and care. Florence's deep understanding of massage therapy is evident, and she tailored the session perfectly to my needs. I left feeling rejuvenated and relaxed, with noticeable relief from my muscle soreness. Highly recommend Florence for anyone seeking a top-notch massage experience."

MEDEA KALANTAR

This was my first time sugaring my body. I had a Brazilian and under arm and full legs done. The staff was warm and friendly and thorough with their work. Would highly recommend!

Marco_GDS

I recently visited Sugaring & Massage Spalon and had an incredible experience. I booked a facial cleansing session with Darna, and her expertise and attention to detail were outstanding. She took the time to understand my request type and needs, Darna is truly skilled and made the entire experience relaxing and enjoyable.

I also arranged a massage, The ambiance, skilled therapists, and overall care taken during the session were simply perfect.

If you're looking for a top-notch spa experience, Sugaring & Massage Spalon is the place to go. I highly recommend it to anyone seeking quality treatments and excellent customer service!

Kyra Eves

The entire staff here is wonderful. I went for my first facial, and it was the best experience!! Would definitely come here again. Even when the staff aren’t focusing on you directly, their kindness and professionalism is unmatched.

shraddha rathod

They don’t understand situations and don’t agree to reschedule appointments in even pregnancies. Highly unacceptable practice. Be human first then provide service please. Charges are ok if you take some for rescheduling but not doing and taking full charges are highly unprofessional.
Consider customer situation.

Dikshika Sharma

Honest review: I thoroughly enjoyed my massage, all thanks to Guri. Visited this place for the first time and definitely coming back for other services 🙂

Alexandra Draghici

Just experienced a very expert sugaring session with Guri with awesome and quick results! She actually made me laugh while sugaring my admittedly overgrown legs!

Also, the front door greetings were so warm and welcoming. Was my first time here. These individuals just want to make sure their customers feel good in the space and provide some high level services. Very kind people!

There were lots of forms to fill out initially but it actually made the experience so much more easeful and tailored to my wants and needs. I am glad they get to know their clients via these forms and accommodate them where they can. They had my card on file with tipping preferences because I filled out the forms in advance and I just walked in for my service and then left. No fuss! Really good first experience and looking forward to returning. Thank you!!

Rajan Gupta

Hi Sugaring Management,

I so wish if we could have an option to share the video. As a management, please listen to both parties and then take a call. A customer will never want to complaint if everything is right.
Unnati wasn’t abusive at any point of time it was more of she raising the concern with your staff for the unsatisfactory services. Using washroom shouldn’t be called out here rather your team initially asks everyone to use washroom so that they or the customer donot face inconvenience during the service and based on which customer takes a call to use it or not. Also, if your team couldn’t accommodate a client due to other bookings please ask the customer and reschedule it rather than pushing the customer to show up early. We booked for 1:30pm where sugaring staff called and asked to accommodate at 1:15pm. Please share your email address so that we can send the video and proof of appointment booking. We were there at 1:15pm, and its was 45mins booking where the service was provided for 30mins. I was there try to understand the situation and willing to talk and sort this out but have to rush back due to my professional commitment.Please call us to know more details around this issue. Just putting up the note listening to one side (which is your staff) is not a right way to address customer issues, we booked the service for relaxation but returned with stress.
Added an image of the appointment booked of 1:30pm not 1:15pm