The Head Shoppe - Sydney - Grand Lake Road, Nova Scotia

Glenda T.

Let's see giving a 1 because I had booked 2 weeks prior to my appt. The only time I could get in was 10am christmas eve...ok perfect I am off. 945am I am at the mall so I early I do not live close. My phone rings "hi sorry the stylist called off we are canceling on you...well that sucks if I canceled on you I would be charged....very unprofessional....so did my hair myself
I find this establishment is definitely not what it use to be

Robbie K.

I went in asking them to fix my hair. A simple fix, or so I thought. After getting home, I'm going to have to wear a hat for the next three to four weeks. I cannot understand how a simple haircut can go south. When someone walks in, they always put them with the least experienced. That's not the way to run a business. They told me there was no charge, now I know why. As a business, know your strengths and weaknesses, and address them accordingly. You could offer me free haircuts for the rest of my life, and I wouldn't return.

Please feel free to offer suggestions on where someone can get a decent haircut.

FOLLOW UP: 2 weeks later

Someone reached out to me and said the manager would contact me. Good thing I didn't hold my breath for that one. No need, hair is slowly growing back. I'm good.

sumanpreet K.

Today, i got my hair done by Mary.
She was great and absolutely patient at her job. She not only gave me a new look but also took the time to make sure that i am satisfied. I felt very comfortable and she was welcoming. If i visit again i prefer to get my hair done by her. ☺️

Lisa J.

I took my daughter for a before school haircut! The price was 19.50 ish. They washed, cut, dried, and styled her hair. She came out looking and feeling like a million dollars. She was very happy with her hair.

Angela S.

I came all the way from Halifax to go to a funeral. As I showed up in the sydney location to have my hair done for the service, I scratched my head on my door... funny I know... I got inside.. told the stylist i scratched my head.. it was no longer than 2 cm..and the stylist said I cannot wash , dry and style because you have a stratch on your head...lol.. it was the smallest spot. I was very upset as I made this appointment a month ago..I went in the parking lot and called their competitor,,, to my shock they said we have nothing available but don't worry we'll get you in... I went across the street 10 mins later and got a beautiful style!!!!! No thanks to this shop. My little scratch was all dried up and there was no problem what so ever..

Sherin J.

I received a terrible hair cut from here. I asked for a layer cut and showed a sample picture. I asked whether I am getting the layers and how many layers are there. I have high expectation that they will gonna do it perfectly. They mentioned its long layers. Anyway it just feels like a simple straight cut without any layers.

Rachel H.

I am a stylist and I never want to bash other salons or stylists. It's a nice looking shop and I've met a few friendly stylists there. One of the problems seems to be that they go through stylists a lot, from what I've observed and understand. So their stylists don't always have a lot of experience. I think they are also very focused on being quick, which means they can be imprecise or quite messy. I have gotten two-three cuts there and each time they only did about a 10-15 minute cut. Not a thorough job. Each time the job was decent but either uneven, not what I asked for or seemed incredibly rushed. I've also waited for over 30 minutes passed my appointment time without an apology for the wait or explanation as to why there was a hold up, while multiple stylists aren't doing anything. The other thing is stylists standing around the desk. It just doesn't come across well. If there are 4 stylists standing around and 1 doing a service, a customer shouldn't have to wait for that busy stylist so they can get the service done, unless they specifically requested that stylist. I'd suggest to account for more time when booking clients, really listen to what the client wants and take your time to try to achieve it as best you can. Have passion in your work!

Kyle B.

I visited here during the week before Christmas and received a terrible hair cut. I need glasses to see well and didn’t notice the hack job until I was home, otherwise I would have requested a fix on the spot. The “stylist” was buzzing the back of my head before I could explain the style I was going for, which was a mullet and that immediately went out the window. When I was home, I noticed two big chunks of hair that were gone around one ear and the other on the opposite side of my head. I can’t believe this cost nearly $47. I’m never going back here again.